I'm trying to log in, but the login page doesn't recognize my email. What should I do?

If you are unable to log into your account, please check the details of the email address carefully and make sure there's no accidental spaces before and after. Be sure to use the email address you entered when signing up.

After checking these, if you are still not able to access your account, please contact us with a screenshot of the error and we will quickly help you get access.

If you're on the sign up page and face issue trying to create an account, please see this article:

How do I create an account?

 

 

 

Updated

Have more questions? Submit a request

Want to contact support? Chat with us now

Was this article helpful?

20 out of 56 found this helpful