How do I cancel the next renewal in my account?

We hope that you truly enjoy bringing your vision to life using FXhome software that includes everything you need to create awe-inspiring projects. We're proud of the community we've built with the most innovative and imaginative content creators in the industry - like you!

We'd love to hear from you! Feel free to reach out to our Support team anytime with questions so that we can help you find the best solution for your editing needs. Your feedback is always welcome and valued so that we can continue improving our products!

Still, we understand that you may sometimes need to take a break. With FXhome, you can manage your renewal by visiting your Account page.

How to cancel:

Whether you won't be creating and publishing new projects or decide to get back into it, you can manage your renewal by cancelling or restarting a future payment anytime before your renewal date.

  1. Go to Plans & Products in your account.
  2. Next to your plan name, click the icon with 3 dots and go to subscription info.
  3. Click the option to Cancel auto renew.
  4. Share your feedback and confirm.
  5. You will see a confirmation when the cancellation has successfully completed.
  6. To turn the renewal back on, visit your Account page and follow these steps, then select the option to 'Turn auto renew on'.

After your plan expires, it will revert to the Free plan and you will only have access to limited features and effects. But don't worry, it's not the end! You can log in to your account anytime and upgrade.

If you run into any issues or would like to chat with a member of our team, contact us anytime!


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